All systems operational

How can we help you?

Instant answers, expert guidance, and real-time system status — all in one place.

Getting Started

Initial setup, secure embedding, and running your first AI query in minutes.

Troubleshooting

Resolve CORS errors, domain whitelisting, and initialization issues fast.

Billing & Plans

Understand free tier limits, upgrade paths, and usage analytics.

Security Vault

Encryption at rest, token handling, and compliance standards.

API Reference

Deep dive into endpoints, parameters, and response formatting.

Community

Join developer discussions, share feedback, and request features.

System Status

API Gateway Operational
99.9% uptime (30d)
Proxy Service Operational
99.9% uptime (30d)
Groq Inference Degraded
98.7% uptime (30d)

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SLA 24h

Frequently Asked Questions

Quick answers to the most common integration questions.

What is Nexus?

Nexus is a secure, drop-in AI assistant that turns any static website into a conversational knowledge base using Groq's ultra-fast Inference Engine. It's built for scale and takes minutes to deploy.

Domain whitelisting ensures only authorized domains can utilize your generated Nexus API keys. Our edge gateway enforces strict origin verification on every incoming request, instantly blocking unauthorized cross-origin requests.

Absolutely. Your master Groq key is heavily encrypted (AES-256) and stored securely in our backend vault. It never reaches the client-side. The frontend widget operates purely on a separate, domain-restricted proxy key.

Nexus natively supports llama3-8b-8192 for extreme speed, llama3-70b-8192 for complex reasoning, and mixtral-8x7b-32768 for large context windows, all powered seamlessly by Groq.

Yes. The Hobby tier provides 1,000 requests per month completely free, with no credit card required. As your traffic scales, you can easily upgrade to our Pro tier for enhanced limits.